First steps
- Do I need to register to use allango?
- What is allango?
- How can I register at allango?
- Are allango and the Klett Lernen App the same?
- What do I find in the allango library?
- How do I remain logged in to allango?
Licences
- How do I activate my licence in allango?
- Where can I find the allango licence key?
- Where do I enter the licence key for my product in allango?
- Is there a demo licence for the platform allango?
- Why is there a limited licence period in allango?
- Can I return my licence key for allango?
Hybrid Edition
- I have ordered a Hybrid Edition. Where do I find my licence key?
- What is a Hybrid Edition allango?
- Is the content of the Hybrid Edition allango exactly the same as the Print Edition?
- Will the "course and workbook" format as well as the "part and full volumes" be also used for the Hybrid Editions allango?
- What is the difference between a Print Edition and the Hybrid Edition allango?
- Will the transition from Print Edition to Hybrid Edition allango lead to delays in delivery?
Digital edition
- I have an allango licence. Where do I find my book?
- What does a Digital Edition allango include?
- Does my digital edition allango have a translation tool?
- Are there interactive exercises available on allango?
- How do I change the page view in the digital edition?
- What tools and functions are available in allango?
Audios, videos and more
Lists, bookmarks and offline content
- How does offline saving work in allango?
- How can I remember content in allango?
- How do I create a new list in allango?
- How can I retrieve bookmarked content in allango?
- What content can I store in a list in allango?
- Can I access the content stored offline if I have logged out of allango?
Digital Teaching Plus
- How do I open my teacher's book in allango?
- I have a Digital Teaching Plus on allango. When will the licence period of my Digital Edition be extended?
- How can I download and print copy templates on allango?
- What is Digital Teaching Plus?
- Where can I find my Digital Teaching Plus allango?
- What does Digital Teaching Plus include?
Teaching Package
Digital Learning Plus
- What is the Digital Learning Plus allango?
- What does the Digital Learning Plus allango include?
- Where can I find my Digital Learning Plus allango?
- How does the vocabulary trainer work in my Digital Learning Plus allango?
- Are The Digital Learning Plus allango and the Learning Package allango the same?
Learning Package
- What does the Learning Package allango include?
- How can I subscribe to a Learning Package allango?
- Do I receive a license key for the subscription to a Learning Package allango?
- I haven't received an order confirmation for my Learning Package subscription. What should I do?
- Where do I find my Learning Package allango?
- How do I access the digital components of my Learning Package allango?
Technical issues
- What happens in allango when I clear my browser's cache?
- What is the difference between saving offline and downloading in allango?
- Can allango be launched in all common browsers?
- Can allango be used on all devices?
- Does the "save offline" feature in allango work on my iPhone?
- How do I install allango on my device?