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  1. Your help centre by Ernst Klett Sprachen
  2. Our service

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Our service

Here you will find information about your customer account, web shop orders and special conditions for teachers.

Online customer account

  • On which websites can I use my Ernst Klett Sprachen access data?
  • How do I register as a new customer at www.klett-sprachen.de?
  • What information can I see and manage in my online customer account?
  • How can I reset the password for my customer account?
  • Where can I find my customer number?
  • How can I register as a learner at BlinkLearning?
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Placing orders in the online shop

  • What is a benefit number?
  • Where can I enter my benefit number / promotion code?
  • I have ordered a Hybrid Edition. Where do I find my licence key?
  • How can I subscribe to a Learning Package allango?
  • How can I order a class set?
  • What are the conditions for ordering a class set in Germany?

Special conditions for teachers

  • What subscription options are offered to teachers?
  • What special conditions are offered to trainees?

Payment and shipping costs

  • What are the payment options in the web shop?

Right of withdrawal

  • Where can I find information on the right of withdrawal?
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